Privacy Policy


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Business Critical Solutions (BCS) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BCS’ or ‘us’ or ‘we’ refers to Business Critical Solutions Limited, the owner of the website, whose registered office is Old Barn House, Effingham Common Road, Effingham, Surrey KT24 5JG. Our company registered in England No 10230390. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


This privacy policy sets out how BCS uses and protects any information that you give BCS when you use this website.

Business Critical Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BCS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/07/2016.

What we collect

We may collect the following information:

This data will be held in accordance with our Data Protection policies in order to comply with the Data Protection Act.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The examples below outline what these categories of cookies are used for. Our uses of cookies fall within these categories.

Strictly necessary cookies

Performance cookies

Functional cookies

Sharing cookies

Display Advertising

Please note we are currently using Google’s display advertising online. It means that third-party vendors including Google will show our adverts on selected websites.

BCS and third-party vendors including Google, use first-party cookies such as the Google Analytics cookie plus third-party cookies such as the DoubleClick cookie. Collectively they use these to plan and serve adverts based on your visits to our website. Please note that you can opt out of our marketing campaign if you wish, you need a Google account to do so. To do so, please visit this page and amend the Opt-out settings in your Google account. If you don’t have a Google account, you can visit this page to stop adverts appearing in your website browser window.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us on

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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